job & interview

How to Handle an Office Pest

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How to Handle an Office Pest</h1>
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It's the responsibility of the peeved and the pest to improve workplace relations.</h2>
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If you're the office goober, you might consider trying to fit in with – rather than blatantly standing out from – the rest of your colleagues. </div>
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<span style="font-size: 14px; line-height: 1.5;">We don’t evolve much beyond a grade school caste system. We grow up, enter the workplace, supposedly mature and revert to the same social constructs we tried to fling off as kids: the workplace's cool cliquey group, the brains of the office, the mean girls, the goobers.</span></div>
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This article is dedicated to the latter group: The workplace goobers. From a performance standpoint there’s little to complain about, but personality-wise, they’re the well-meaning employees who are just a little bit socially awkward and socially annoying. If you’re nodding your head in agreement, it’s probably because you know who the goober is at your job. If you’re not nodding your head in recognition, then be warned: The office goober just might be you.</div>
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Whether you're the one doing the annoying or the one being annoyed, follow these tips for more workplace harmony.</div>
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<b>[See: </b><a href="http://money.usnews.com/money/careers/slideshows/the-25-best-jobs-of-2014" style="color: #005ea6; text-decoration: none;"><b>The 25 Best Jobs of 2014</b></a><b>.]</b></div>
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<b>For the Annoying …</b><br /><b>1.</b> <b>Watch what you say. </b>Figure out your work-to-chat ratio and err on the work side. You should be social in the office, but not so much that you’re siphoning productivity. Also note that sometimes it’s not about how much you talk, but how you’re doing it and what you’re talking about. "People write to me about what to do with close talkers a lot," says Richie Frieman, the Modern Manners Guy for QuickandDirtyTips.com and author of "Reply All … and Other Ways to Tank Your Career." "It's the person in the office who stands too close, who invades your space." Also be careful of revealing too much personal information, either about your life or the lives of your colleagues.</div>
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<b>2. Be careful what you send. </b>The way you communicate electronically could be just as annoying as verbal communication. With office email, keep in mind the reply all field should be used only when all really do need your reply. Alexandra Levit, author of "They Don't Teach Corporate in College: A Twenty-Something's Guide to the Business World," suggests you avoid it. "People really overuse that field, and it gets you into trouble." The carbon copy field, or CC, should be filled with recipients who need information from the  email, but who do not necessarily need to take action themselves. Dawn Rosenberg McKay, career planning expert for About.com, says you also want to be careful when populating this field. "One real problem with using the CC is that it clogs up people's inbox. Liberally using this field starts to affect productivity and performance, and that can be annoying to people as well."</div>
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Blind carbon copy, or BCC, is used to furtively inform recipients of an action within an email, and it's the devil's field. "The thing that's really problematic with that field is that it's usually used to convey something negative or something that you don't want to be public knowledge," Levit says. "But the fact that it's on email means it is public, and if whomever was included as a BCC doesn't realize they were a blind copy and decides to reply all, then everyone will know what was going on."</div>
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<b>[See: </b><a href="http://money.usnews.com/money/careers/slideshows/12-steps-to-email-rehabilitation" style="color: #005ea6; text-decoration: none;"><b>12 Steps to Email Rehabilitation</b></a><b>.]</b></div>
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<b>3. Blend in. </b>Shake things up with innovative ideas and make an impression with your work ethic. But when it comes to office culture, adapt lemming behavior: Observe how the other staff interact, and follow suit. If emails don't ricochet back-and-forth after hours and on weekends, then don't be the gadfly who insists on corresponding with non-urgent emails on a Saturday. If most people in the office leave their cubicle to answer personal calls, then avoid being the sole employee who has a long and loud personal phone powwow in an office common area.</div>
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<b>4.</b> <b>Be a team player. </b>"It's frustrating when a co-worker steals credit for work they didn't do," McKay says. "Or if someone is always running to tell the boss what's going on in the office." You want to earn your boss' trust and respect, but you're on track to lose the respect and trust of the colleagues who most affect your day-to-day job satisfaction and potentially, your success. "Shirking off work or delegating your responsibilities to someone else will also be a problem," Levit says.</div>
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<b>[Read: </b><a href="http://money.usnews.com/money/careers/articles/2013/05/09/fighting-the-ghosts-of-beloved-employees-past" style="color: #005ea6; text-decoration: none;"><b>Fighting the Ghost of Beloved Employees Past</b></a><b>.]</b></div>
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<b>For the Annoyed …</b><br /><b>1. Have compassion</b>. "There are two types of annoying workers. One is completely naive, not malicious and just doesn't get it. To put it bluntly, he's a doofus," Frieman says. "That might sound harsh, but with that person you can reach a resolution, because he probably can easily take a critique and will want to take the steps to get along with you better. The other type of person has a built-up ego, is aware of their actions and personality, and doesn't care how they affect others. That guy is being malicious."</div>
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<b>2.</b> <b>Allow three strikes. </b>Peter Bregman, leadership adviser and author of "18 Minutes: Find Your Focus, Master Distraction, and Get the Right Things Done" has what he calls a rule of three. "If someone does something that I find annoying or disturbing the first time, I rarely say anything," he says. "The second time I make note of it because it could be a pattern and not an aberration. I may or may not do or say something at that point, depending on what the offense is. But by the third time, you have to take an action to resolve the problem. Otherwise, you'll become annoying yourself by constantly complaining about your situation instead of taking steps to fix it."</div>
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<b>3</b>. <b>Be careful whom you talk to. </b>Venting your frustrations with other colleagues is counterproductive and will only make you feel better temporarily. Instead, confide in someone with the agency to change your situation. "People almost always would rather go to their boss with a complaint about a co-worker instead of going to the co-worker themselves," Bregman says. "And almost always a boss will rather that you resolve those situations yourselves. The goal of a good manager is to build an independently capable team." If speaking with your boss, frame your complaint in the context of how your co-worker impacts performance; otherwise, you run the danger of looking like a whiner and nothing more.</div>
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<b>4.</b> <b>S</b><b>often the blow</b><b></b><b></b><b>. </b>If the issue you're having is really just a personality clash, then it might be best to speak with your co-worker one-on-one without involving a supervisor. Be constructive and direct, but honest, Bregman says. "It's worth the risk to say, 'May I share some feedback with you?' Most people will say 'yes,' so you can then preface what you say by expressing the fear you've had to say anything at all," he says. "Calling what you're about to say 'feedback' makes it more constructive, and expressing your fear for how the conversation will go will help them to trust you more."</div>
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<a href="http://money.usnews.com/money/careers/articles/2014/03/27/how-to-handle-an-office-pest" rel="nofollow" target="_blank">View the original article here</a></div>

How to Handle an Office Pest

How to Handle an Office Pest It's the responsibility of the peeved and the pest to improve workplace relations. If you're the office goober, you might consider trying to fit in with – rather than bla…

08 Nov 2014

Want a Killer Résumé? Think Like a Salesperson

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Want a Killer Résumé? Think Like a Salesperson</h1>
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How to build a résumé that sells your strengths.</h2>
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Before editing your current résumé or drafting a new one, take time to think about your best qualities.</div>
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<span style="font-size: 14px; line-height: 1.5;">We’ve all heard it: Your résumé is your sales document. You are the product. Therefore, your résumé should sell you to the employer so that he or she wants to meet you in person and ask you to interview. You might ask how that’s possible when you are not a salesperson. The key is to</span><span style="font-size: 14px; line-height: 1.5;"> </span><a class="" href="http://money.usnews.com/money/careers/slideshows/the-abcs-of-resumes" style="color: #005ea6; font-size: 14px; line-height: 1.5; text-decoration: none;" title="Link: http://money.usnews.com/money/careers/slideshows/the-abcs-of-resumes">write your résumé</a><span style="font-size: 14px; line-height: 1.5;"> </span><span style="font-size: 14px; line-height: 1.5;">in a sales style.</span></div>
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Think of it like a marketing flier. In a flier, you’d include the most attractive information first, and the same goes for your résumé. Before starting to draft or make changes to your current résumé, really take time to think about <i>you</i>. How often do you have time to do that anyway? Take this opportunity to think about your strongest qualities, both according to you and those for which your colleagues and peers recognize you.</div>
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Now, consider events that have led to these impressions. Take each of your strengths into account separately. What specific project were you working on? What was your role?</div>
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<b>Descriptive title.</b> This title should go under your name and contact information. “Descriptive” doesn’t mean to use five words to describe what you do. You should aim for a title that makes clear where you want to go with your career. In other words, what’s the <a class="" href="http://money.usnews.com/money/careers/slideshows/tips-for-surviving-a-career-transition" style="color: #005ea6; text-decoration: none;">next step</a> or level for you? Try not to limit yourself by your current or most recent job title unless you feel it accurately explains where you want to head as a next step in your career.</div>
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<b>Accomplishments. </b>Think for a minute about what about you stands out. You can use prose or bullet format just below the descriptive title to lay the groundwork for the rest of your sales pitch:</div>
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<li style="list-style: none; margin: 0px 0px 10px; padding: 0px 0px 0px 0.9em; text-indent: -0.9em;">What are the most notable things you’ve done in your professional career, as a student or as a community leader?</li>
<li style="list-style: none; margin: 0px 0px 10px; padding: 0px 0px 0px 0.9em; text-indent: -0.9em;">Have you received accolades?</li>
<li style="list-style: none; margin: 0px 0px 10px; padding: 0px 0px 0px 0.9em; text-indent: -0.9em;"> Have you worked at a well-known company?</li>
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All of these elements will generally be recognizable to a <a class="" href="http://money.usnews.com/careers/best-jobs/hr-specialist" style="color: #005ea6; text-decoration: none;" title="Link: http://money.usnews.com/careers/best-jobs/hr-specialist">human resources manager</a> or recruiter and should be featured prominently. </div>
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<b>Areas of expertise.</b> You can call this section any one of a number of things, such as “expertise,” “key skills” or “core competencies.” Use commonly accepted terms from your industry or for the industry to which you’re seeking to transition.</div>
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<b>Work history. </b>Next comes the traditional list of jobs, titles, locations and dates. However, make the bullets specific. As you compose this section, keep in mind the following:</div>
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<li style="list-style: none; margin: 0px 0px 10px; padding: 0px 0px 0px 0.9em; text-indent: -0.9em;">If your company or organization is not widely known outside your industry, include a few words to describe what it is. This can be in parentheses directly after the name of the firm or underneath your employer’s name and your job title, if there is no space on the employer line. Is it a nonprofit or private company? If it has significant revenue, include that. You can also write how many people work there. All of this gives the reader a better idea of where you’ve worked and what you are used to.</li>
<li style="list-style: none; margin: 0px 0px 10px; padding: 0px 0px 0px 0.9em; text-indent: -0.9em;">Employers want to see specific examples. They don’t want to see a list of your duties. If you managed several events, describe one or two of the biggest ones.</li>
<li style="list-style: none; margin: 0px 0px 10px; padding: 0px 0px 0px 0.9em; text-indent: -0.9em;">Employers want to see results that make sense to them. That’s why you should use metrics if you have some good ones. When you managed a specific event, how many people attended or what did people say about it afterward? If you overhauled a process, by how much or what percentage did you reduce cost or the time it takes to complete? Estimates are OK here. <a class="" href="http://money.usnews.com/money/blogs/outside-voices-careers/2013/10/03/the-top-10-lies-people-put-on-their-resumes" style="color: #005ea6; text-decoration: none;">Lying is not</a>.</li>
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<b>Education, community leadership and other skills. </b>Don’t leave out these important sections as far as they apply to you. For most people, these pieces should be kept short and sweet.</div>
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<li style="list-style: none; margin: 0px 0px 10px; padding: 0px 0px 0px 0.9em; text-indent: -0.9em;">If you’ve graduated recently or held a number of board memberships or executive leadership positions in organizations, these merit more detail.</li>
<li style="list-style: none; margin: 0px 0px 10px; padding: 0px 0px 0px 0.9em; text-indent: -0.9em;">Most people today use a variety of Microsoft Office tools, so general skills such as those do not need to be included. Knowledge of programs and software outside of these can be incorporated as long as they apply to the jobs you’re targeting.</li>
<li style="list-style: none; margin: 0px 0px 10px; padding: 0px 0px 0px 0.9em; text-indent: -0.9em;">The same goes for languages and <a class="" href="http://money.usnews.com/money/blogs/outside-voices-careers/2014/08/05/7-reasons-job-seekers-should-volunteer" style="color: #005ea6; text-decoration: none;">volunteer work</a>: They should relate in some way to the job you’re applying to. If you’re trying to fill a one-page résumé as an entry-level employee, that’s one thing. But no matter where you are at in you career, every piece of information should relate in some way to the job you’re applying to.</li>
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Many people say a sales résumé is distinct from other types of résumés, but that isn’t how it should be. Non-sales professionals should aim to write their résumé in the same way a salesperson does: with clearly placed recognition, specific details and results. After all, your résumé is a sales document of sorts. Its goal should be to sell <i>you</i>. </div>
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<b>Marcelle Yeager</b> is the president of <a class="" href="http://www.careervalet.com/" style="color: #005ea6; text-decoration: none;" title="Link: http://www.careervalet.com/">Career Valet</a>, which delivers personalized career navigation services. Her goal is to enable people to recognize skills and job possibilities they didn’t know they had to make a career change or progress in their current career. She worked for more than 10 years as a strategic communications consultant, including four years overseas. Marcelle holds an MBA from the University of Maryland.</div>
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<a href="http://money.usnews.com/money/blogs/outside-voices-careers/2014/09/25/want-a-killer-resume-think-like-a-salesperson" rel="nofollow" target="_blank">View the original article here</a></div>

Want a Killer Résumé? Think Like a Salesperson

Want a Killer Résumé? Think Like a Salesperson How to build a résumé that sells your strengths. Before editing your current résumé or drafting a new one, take time to think about your best qualities.…

08 Nov 2014

5 Ways Baby Boomer Job Seekers Can Build an Online Presence

5 Ways Baby Boomer Job Seekers Can Build an Online Presence

5 Ways Baby Boomer Job Seekers Can Build an Online Presence Show employers and recruiters you're online and tech-savvy. The Internet is your friend, baby boomers. Use it while job hunting to showcas…

08 Nov 2014

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